01 Start with the model number
Search for the make and model of the appliance with the name of the part. For common appliances someone has often shared a model already, on one of the big free model libraries. Download the STL and send it to us with a photo of the broken part: we’ll check it’s the same before we print.
02 Measure what’s left
If there’s no model, we can draw one. Bring the broken part (all the pieces, even the small ones) or send clear photos of it next to a ruler, from the top, the front and the side. Note anything that has to line up: screw holes, clips, a shaft it slides onto.
Measure holes and shafts with calipers if you have them; a ruler is fine for everything else. Write the measurements on a sketch rather than a list, so we know which number is which.
03 Choose the right material
The original material usually tells you what it needs. A part near heat (a kettle, a dishwasher, an engine bay) wants ASA. A clip that flexes wants PETG. Gears and moving parts do well in PETG at 100% infill. If in doubt, tell us what it does and we’ll choose.
04 What it costs
Drawing a simple part takes us 20 minutes to an hour; we quote for the drawing time before we start. Printing is priced like any other custom job. Once it’s drawn we keep the file, so a second one is just the print.